Your Privacy Matters
Learn how Healthcare Connect Personal Care Services collects, uses, protects, and manages the information you provide through our website, forms, surveys, applications, and communications.
Effective Date: September 19, 2026
Last Updated: September 19, 2026
Healthcare Connect Personal Care Services (“Healthcare Connect,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, online forms, surveys, employment applications, appointment calendars, email communications, and text-message communications.
This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you.
By accessing our website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.
We may collect information you voluntarily provide when you:
Submit a Contact Us form
Complete a care-service interest survey
Submit an employment application
Upload a résumé or supporting document
Provide employment history or professional references
Schedule an appointment or diagnostic service
Communicate with us by telephone, email, text message, or social media
Request information about our services
Subscribe to receive communications from us
Depending on the form or service used, the information collected may include:
Full name
Telephone number
Email address
Mailing address
ZIP code
Preferred method of contact
Name of the person needing care
Services of interest
General information regarding care needs
Appointment information
Employment history
Education, qualifications, certifications, and licenses
Résumé and uploaded documents
Professional references
Position of interest
Employment availability
Information included in messages or additional comments
Any other information you choose to provide
Please do not submit Social Security numbers, financial account information, medical records, insurance information, or other highly sensitive information through a general website form unless Healthcare Connect specifically requests it through an approved and secure method.
When you visit our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies. This information may include:
Internet Protocol address
Browser type
Device type
Operating system
Pages visited
Date and time of the visit
Referring website
Links or buttons selected
General geographic location
Website interaction and performance data
We may use this information to operate the website, understand how visitors use it, improve website performance, prevent fraud, and maintain security.
Healthcare Connect may use the information collected to:
Respond to questions and general inquiries
Contact you regarding requested care services
Evaluate your service needs
Schedule consultations, appointments, or diagnostic services
Process and review employment applications
Communicate with applicants regarding potential next steps
Verify qualifications, licenses, work history, or professional references
Send form-submission confirmations
Provide customer service and administrative support
Send appointment reminders and service-related notifications
Maintain internal business and contact records
Improve our website, forms, services, and communications
Protect the security and integrity of our website and systems
Detect or prevent fraud, misuse, or unlawful activity
Comply with applicable legal, regulatory, licensing, and reporting requirements
Enforce our policies and protect our legal rights
Submitting an employment application does not guarantee an interview or employment. Submitting a care-service interest survey does not guarantee acceptance, service availability, or the establishment of a caregiver-client or healthcare provider-patient relationship.
Information submitted through a care-service interest survey is used to understand your requested services and allow our team to contact you.
Our general website forms are not intended for emergencies or urgent medical needs. Do not use the website or its forms to request emergency assistance.
If you or another person is experiencing an emergency, call 911 or contact the appropriate emergency service immediately.
Unless specifically stated otherwise, submitting a website form does not establish a healthcare provider-patient relationship and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Information submitted through an employment application may be used to:
Review your qualifications and experience
Evaluate your suitability for available positions
Contact you regarding the hiring process
Verify information included in your application
Contact the professional references you provide
Conduct legally permitted screening or background-review activities
Maintain applicant records
Comply with employment-related legal obligations
By providing professional references, you confirm that you have permission to provide their contact information and authorize Healthcare Connect to contact them for employment-related purposes.
Applicant information may be retained for consideration for current or future employment opportunities, as permitted by law.
If you provide your email address or telephone number, Healthcare Connect may contact you regarding:
Your submitted inquiry
A requested care service
Your employment application
An appointment or consultation
Administrative or customer-service matters
Other communications you have agreed to receive
If you expressly consent to receive text messages, message frequency may vary. Message and data rates may apply.
You may opt out of nonessential text messages at any time by replying STOP. You may reply HELP for assistance. Opting out of text messages will not prevent us from contacting you through other permitted methods when necessary to respond to your request or manage an existing relationship.
We do not sell or share mobile telephone numbers, text-message consent, or SMS opt-in information with third parties for their independent marketing purposes.
You may unsubscribe from nonessential promotional emails by using the unsubscribe link included in the email. You may continue to receive transactional or service-related communications when appropriate.
Our website and service providers may use cookies and similar technologies to:
Enable essential website functions
Remember preferences
Measure website traffic and performance
Understand visitor interactions
Improve website content and functionality
Help maintain website security
Support advertising or analytics, when enabled
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
Where required, we will request consent before using nonessential cookies.
Healthcare Connect may disclose personal information to:
Employees and authorized team members who need the information to perform their duties
Website hosting, form, CRM, scheduling, communications, technology, and data-storage providers
Professional advisers, including attorneys, accountants, auditors, and compliance consultants
Employment-screening or credential-verification providers, when applicable
Government agencies, regulators, courts, law-enforcement authorities, or other parties when required by law
A successor organization in connection with a merger, acquisition, reorganization, financing, or sale of business assets
Other parties when you provide consent or direct us to disclose the information
Our website forms and communications may be supported by third-party technology platforms, including GoHighLevel and related service providers. These providers may process information on our behalf to deliver their services.
We require service providers to handle information for appropriate business purposes and subject to applicable contractual and legal requirements.
Healthcare Connect does not sell personal information for monetary compensation.
We do not sell or share mobile telephone numbers or SMS opt-in consent information with third parties for their independent advertising or marketing purposes.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email, text message, online form, or electronic storage system can be guaranteed to be completely secure. You should use care when submitting personal information online.
If Healthcare Connect determines that a data-security incident requires notification under applicable law, we will provide notification as legally required.
We retain personal information only for as long as reasonably necessary to:
Respond to your inquiry
Evaluate or provide requested services
Process employment applications
Maintain business and operational records
Satisfy legal, regulatory, contractual, or reporting obligations
Resolve disputes
Enforce agreements and protect legal rights
Retention periods may vary depending on the type of information and the reason it was collected.
Subject to applicable law and certain exceptions, you may contact Healthcare Connect to request that we:
Confirm whether we maintain personal information about you
Provide access to certain personal information
Correct inaccurate or incomplete information
Delete certain information
Update your communication preferences
Stop nonessential marketing communications
To submit a privacy request, email [email protected] with the subject line Privacy Request.
We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law.
Our website may contain links to third-party websites, scheduling tools, social-media platforms, or other services that Healthcare Connect does not operate.
This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review the privacy policy of each third-party service before providing personal information.
If you interact with Healthcare Connect through Facebook or another social-media platform, the platform may collect information according to its own privacy policy.
Information you post publicly on social media may be visible to other users. Please avoid posting sensitive personal, employment, or care-related information in public comments or messages.
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without authorization from a parent or legal guardian.
If you believe a child has submitted personal information without appropriate authorization, contact us at [email protected] so we can review and, when appropriate, delete the information.
A parent or legal guardian may submit information regarding care services for a minor when legally authorized to do so.
Healthcare Connect may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.
When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, contact:
Healthcare Connect Personal Care Services
Service Area: South Carolina
Phone: (843) 473-4313
Email: [email protected]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Mailing Address: 1405 N US Hwy 52, Moncks Corner, SC, United States, South Carolina