Website Use and Services
These terms explain the conditions that apply when you access the Healthcare Connect website, submit an inquiry or application, request a service, or schedule an appointment.
Effective Date: September 19, 2026
Last Updated: September 19, 2026
These Terms of Service (“Terms”) govern your access to and use of the Healthcare Connect Personal Care Services website, online forms, surveys, employment applications, appointment calendars, communications, and related online features.
In these Terms, “Healthcare Connect,” “we,” “our,” and “us” refer to Healthcare Connect Personal Care Services. “You” and “your” refer to any individual who accesses or uses our website or submits information through it.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the website.
This website provides general information about Healthcare Connect, including:
Personal care and non-medical support services
Companion and respite care
Transportation and concierge services
Post-operative assistance
Lab and diagnostic services
Employment opportunities
Contact and service-interest forms
Appointment-scheduling options
Other services offered by Healthcare Connect
Website content is provided for general informational and administrative purposes. Information appearing on the website does not constitute medical, legal, financial, or other professional advice.
This website and its forms are not monitored as an emergency service.
Do not use this website, a contact form, a care-service survey, email, or text messaging to request emergency assistance.
If you or another person is experiencing a medical emergency, call 911 or contact the appropriate emergency service immediately.
Unless expressly stated otherwise, the information available through this website is not intended to diagnose, treat, cure, or prevent any medical condition.
You should consult an appropriately qualified medical professional regarding medical symptoms, treatment decisions, medications, diagnoses, or healthcare concerns.
Medication-reminder services are intended to provide reminders only. Healthcare Connect does not prescribe medication, change medication instructions, or provide medical advice through general website communications.
Submitting a Contact Us form, care-service interest survey, appointment request, or other website form does not automatically:
Establish a healthcare provider-patient relationship
Establish a caregiver-client relationship
Create a service agreement
Guarantee acceptance as a client
Guarantee the availability of a requested service
Confirm an appointment unless you receive confirmation
Guarantee that Healthcare Connect can meet a particular care need
Services may require an assessment, consultation, completed documentation, signed agreement, payment arrangement, and confirmation from Healthcare Connect before they begin.
Any formal services provided by Healthcare Connect may be governed by a separate written agreement. If a separate agreement conflicts with these website Terms, the separate agreement will control with respect to those services.
Healthcare Connect attempts to provide accurate descriptions of its services. However, services, availability, service areas, eligibility requirements, staffing, prices, schedules, and other details may change without notice.
Not every service listed on the website may be available in every location or at every requested time. We reserve the right to accept, decline, suspend, or discontinue a service request as permitted by law.
Service availability may depend on factors including:
The requested service
Client needs and eligibility
Geographic location
Staff availability
Scheduling
Required documentation
Applicable laws and licensing requirements
Safety considerations
Payment arrangements
Lab and diagnostic services may include DOT and non-DOT drug testing, physicals, alcohol testing, DNA testing, fingerprinting, rapid testing, or other occupational and diagnostic services.
Appointments are subject to availability and confirmation. Certain services may require identification, consent forms, employer documentation, preparation instructions, or payment.
Testing results, collection procedures, turnaround times, and reporting requirements may vary based on the service, laboratory, employer, government agency, or third-party provider involved.
Website scheduling does not guarantee a specific result, completion time, or acceptance of a result by an employer, agency, court, or other third party.
If you schedule an appointment through the website, you agree to provide accurate contact and scheduling information.
You are responsible for reviewing any appointment instructions and arriving on time with all required identification, documentation, or payment.
Appointment availability is not guaranteed until you receive confirmation.
Any cancellation, rescheduling, late-arrival, no-show, refund, or deposit policy provided during scheduling or in a separate service agreement will apply to that appointment.
Cancellation policy: [ADD HEALTHCARE CONNECT’S CANCELLATION AND NO-SHOW POLICY]
Healthcare Connect may allow individuals to submit employment applications through the website.
Submitting an application does not:
Create an employment contract
Guarantee an interview
Guarantee an employment offer
Guarantee consideration for a specific position
Change the at-will nature of employment when applicable
Applicants must provide complete, current, and accurate information. Healthcare Connect may verify qualifications, employment history, licenses, certifications, references, and other application information as permitted by law.
False, misleading, incomplete, or omitted information may result in removal from consideration or other action as permitted by law.
Employment opportunities may be changed, placed on hold, filled, or withdrawn at any time.
You agree that the information you provide through the website will be accurate, current, and complete to the best of your knowledge.
You may not:
Impersonate another person
Submit information without proper authorization
Provide knowingly false or misleading information
Upload unlawful, harmful, or malicious files
Submit another person’s private information without permission
Interfere with the website’s operation or security
Attempt to gain unauthorized access to any account, system, or data
If you provide information about a care recipient, minor, dependent adult, employment reference, or another third party, you represent that you are authorized to provide that information.
By providing your contact information, you authorize Healthcare Connect to respond to your request using the communication methods you selected or otherwise permitted.
If you expressly consent to receive text messages:
Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchasing services
You may reply STOP to opt out of nonessential text messages
You may reply HELP for assistance
Opting out of text messages does not prevent Healthcare Connect from contacting you through another permitted method when necessary to respond to your inquiry, manage an appointment, process an application, or administer an existing relationship.
Email and text messaging may not always be secure. Do not send Social Security numbers, financial account details, medical records, or other highly sensitive information through ordinary email or text messaging unless instructed to use an approved secure method.
Healthcare Connect may occasionally offer promotional discounts, including promotions advertised through the website.
Unless otherwise stated:
Promotional offers are available for a limited time
Eligibility requirements and service exclusions may apply
Promotional codes must be provided when requested
Offers have no cash value
Offers cannot be exchanged for cash
Offers may not be combined with other discounts
Offers cannot be applied retroactively
One promotional offer may be used per eligible transaction
Healthcare Connect may modify or discontinue an offer as permitted by law
If the website advertises a 15% discount using coupon code inHomeCare, the offer applies only to qualifying services identified by Healthcare Connect. Additional restrictions or exclusions disclosed with the promotion will also apply.
Unless otherwise stated, the website and its content—including text, graphics, photographs, logos, branding, designs, videos, forms, icons, and page layouts—are owned by or licensed to Healthcare Connect and are protected by applicable intellectual-property laws.
You may view and use the website for personal, noncommercial purposes.
You may not, without prior written permission:
Copy or reproduce substantial website content
Modify or create derivative works from website content
Sell, license, or commercially exploit website materials
Remove copyright, trademark, or ownership notices
Use Healthcare Connect’s name, logo, or branding in a misleading manner
Represent that Healthcare Connect sponsors or endorses you without authorization
The website may contain links to or integrations with third-party services, including:
Online form providers
Customer relationship management platforms
Scheduling platforms
Payment processors
Mapping services
Social-media platforms
Laboratories or diagnostic providers
Other external websites
Healthcare Connect does not control every third-party service and is not responsible for its content, availability, security, accuracy, or privacy practices.
Your use of a third-party platform may be governed by that provider’s separate terms and privacy policy.
We attempt to maintain a functional and accessible website, but we do not guarantee that the website will always be available, uninterrupted, secure, current, or error-free.
We may modify, suspend, restrict, or discontinue any part of the website without notice. Website access may be affected by maintenance, technical problems, internet outages, security issues, or circumstances beyond our control.
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Healthcare Connect does not make warranties regarding:
The uninterrupted availability of the website
The accuracy or completeness of every item of website content
The suitability of website information for a particular purpose
The absence of errors, viruses, or harmful components
The availability or outcome of any service, application, appointment, or inquiry
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
To the fullest extent permitted by applicable law, Healthcare Connect and its owners, officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
Your use of or inability to use the website
Reliance on general website information
Delayed, interrupted, or unavailable website access
Third-party websites or services
Unauthorized access caused by circumstances outside our reasonable control
Information submitted through an unsecured or inappropriate method
Nothing in these Terms limits liability that cannot legally be limited or excluded.
To the extent permitted by law, you agree to indemnify and hold harmless Healthcare Connect and its owners, officers, employees, contractors, and agents from claims, damages, losses, liabilities, and reasonable expenses arising from:
Your unlawful misuse of the website
Your violation of these Terms
Information you submit without authorization
Your infringement of another person’s legal rights
This section does not apply to the extent a claim results from Healthcare Connect’s own unlawful conduct.
Your use of the website is also subject to the Healthcare Connect Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Privacy Policy: https://healthcareconnectpcs.org/privacypolicy
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
Any legal proceeding relating to these Terms or the website must be brought in a court with proper jurisdiction in Berkeley, South Carolina, unless applicable law requires otherwise.
Healthcare Connect may update these Terms periodically to reflect changes in its website, services, business practices, or legal obligations.
The revised Terms will be posted on this page with an updated “Last Updated” date. Your continued use of the website after revised Terms are posted constitutes your acknowledgment of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
Healthcare Connect’s failure to enforce a provision of these Terms does not waive its right to enforce that provision or any other provision in the future.
These Terms and the Privacy Policy constitute the agreement between you and Healthcare Connect regarding use of the website.
Separate service agreements, employment documents, consent forms, testing documents, or appointment policies may also apply to specific transactions or relationships.
Questions about these Terms may be directed to:
Healthcare Connect Personal Care Services
Service Area: South Carolina
Phone: (843) 473-4313
Email: [email protected]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Mailing Address: 1405 N US Hwy 52, Moncks Corner, SC, United States, South Carolina